1. Terms of use

   RMT’s internal information channel (the “Internal Channel”) is a way to communicate regulatory violations that take place at RM TRADE, S.A. (“RMT”).

   It is implemented in compliance with Law 2/2023, of February 20, regulating the protection of people who report regulatory infractions and the fight against corruption. Furthermore, with the implementation of the Internal Channel, RMT has the purpose of strengthening the information culture and promoting communication as a mechanism to prevent and detect Infractions that burden the company and threaten the public interest.

   The Internal Channel is available to all those people who, in the context of their employment, professional or contractual relationship with RMT (workers, interns, shareholders, contractors, subcontractors, among others), current or which has already ended, detect infractions and wish to bring them to the attention of RMT (the “Protected Persons”).

Through the Internal Channel, Protected Persons may send, confidentially and, where appropriate, anonymously, information regarding actions or omissions that take place at RMT and that may constitute serious or very serious criminal or administrative infractions.

The presentation of these communications must be sent to the form available at the bottom of this text.

RMT will acknowledge receipt of the communications received from the Protected Persons who identify themselves, within the maximum legally established period of seven days following their receipt. RMT will process communications as long as they are credible and well-founded and constitute conduct within the objective scope of the Internal Channel. This will have a maximum period of three months, except in cases of special complexity in which the period could be extended for a maximum additional period of three months.

Communications will be processed by the competent area at RMT, which will act diligently and promptly and respecting the rights of the Protected Persons. When it is considered necessary, the person responsible for processing the communication may contact the Protected Person in order to request additional information.

Information to the Internal Channel is not a prerequisite that must be exhausted. So that the Protected Persons, if they deem it necessary, may present the complaints they deem necessary to the competent administrative and judicial authorities, as indicated in the applicable regulations.

By using the Internal Channel, the Protected Person undertakes to:

Make responsible use of it and refrain from making unfounded or bad faith complaints.
Use respectful language in the presentation you make to inform anyone else. RMT is not responsible for any derogatory comments that the Protected Person may make against any third party.
You must guarantee, where applicable, that the personal data provided is true, accurate, complete and updated.